How to Communicate and Negotiate in Life to Better Effect

We all use negotiation constantly in our communications. Starting as children we quickly learn that if we promise to be good we gain some advantage or positive result. That understanding is often quickly transferred to our other relationships, where we learn the value of trading. We give something the other person wants in return for some benefit to ourselves.

Children quickly learn to be quiet in return for sweets. That is the fundamental tenet behind every negotiation, a win/win situation for all concerned. The fact that the child may manipulate the situation when they want more sweets may have to dealt with by using penalty clauses and riders as time goes on. The negotiator too has to learn how to trade.

As an adult the art of skillful negotiation is in learning to trade something that we are not too concerned about losing. The skill is in treating it as if it is really important, as if it really matters to us. We create in the other person a sense that are we are making a huge contribution to the negotiation process by allowing a particular concession to be made.

When the other person feels that they are gaining an advantage they are more likely to relax their guard and become more flexible. When they feel that they are gaining ground they will often decide that it is reasonable to make some concessions to the negotiations. They are more likely to feel the need to reciprocate, as a gesture of good faith on their part.

A good negotiator treats the other person with respect. Good manners are a large part of being good at the job. A person who is calm, poised and polite will appear to be in control, measured and clear as to what they are doing. They will instill in the other person a sense of confidence.

Meeting someone halfway is a good negotiation technique. In daily life, we will all have had times when we have been in a group or with a friend and have had to decide where to go for a social evening. Negotiation can be required in these situations. We may decide to take it in turns as to where to go, or decide to go somewhere completely different as an alternative option. The skill is in being respectful and flexible, is in appreciating that each point of view has its own validity and importance.

In acrimonious couples counselling I sometimes say to my clients ‘you may win the argument, but lose the relationship’. Being pedantic and inflexible may ensure that you get what you want as an outcome in the short term, but in the longer term it may be a massive price to pay. Appreciating that each person has reasons for their opinions, feels justified in holding the view that they have, can bring some sense of perspective to the counselling process.

Effective communications are about trying to clearly understand what each person is saying, what they are hoping to achieve and how the different sides of the discussion can find resolution and compromise. Negotiation is a valuable process to apply. By trading, giving ground and feeling to gain some positive results or compromise each side can feel that they are successfully making headway and achieving a better relationship into the bargain.

Winning Business Presentation Design – Creation, Formatting, Illustration Techniques Discussed

Business presentations can make or break a business proposition. Understanding key design elements and setting up your presentation can go far to assure success. There are specific items techniques that will assure a quality product. While there many other approaches, permutations, sources, and skills, these will produce a very high quality product.

The first item we want to consider is the presentation theme. Microsoft PowerPoint is probably the most readily available product. Because of this, we will focus on a presentation using this product. First, Microsoft PowerPoint offers a variety of themes as part of the package. These are not very imaginative, but in general they are conservative and will not make a bad impression. Moreover, you can tailor the color pallet, font selection, and font size on the master for each of these themes. Don’t stray too far from what is expected, but keep in mind that a good impression is the objective. Since this is the case, you probably should perform a search for free downloadable PowerPoint themes from the Internet. This will expand the possibilities, increase the impact, and improve the professional feel of your presentation.

Next, ensure the text in your presentation offers correct grammar and spelling. Nothing destroys the impact of a presentation like the immediate sense that the product is sloppily prepared.

If you are making a presentation, you are selling something. You may be selling your expertise. You may be selling the conclusions you reached from research. You may be trying to close a contract or win an investor. While you may not be a sales person, you need to expect that by definition a presentation means you are selling. Therefore, you need to decide what conclusion you expect your audience to reach. Then you need to set up your presentation to deliver that conclusion. This means that your charts need to tell them what you want them to understand, explain why this is important to them, and emotionally involves them in reaching your intended conclusion.

Now for the individual charts of your presentation. Keep your audience focused. This implies that every chart should be animated. This feature will take a few minutes to master, but choose appropriate animations that bring the audience’s focus to the charts with each main bullet. Follow the main bullets with animations bringing in subsequent bullets one at a time or in groups as the presentation objectives support. Changing it up can be valuable. A single very consistent display of items may not be the best choice. Instead use a variety of animations considering what is appropriate given the intended message and the audience.

Next, apply transitions between the slides. Transitions again help bring your audience back in focus as the motion of the change helps regain their attention.

Finally, apply graphics that support emotionally the conclusions your presentation intends.

As a presenter, these hints for visual appeal, quality appearance, solid fundamental form, and impactful display go far to assure the desired presentation result.

7 Keys For Effective Negotiating

In nearly every aspect of our lives, we find a need to effectively utilize negotiating skills in order to perform to our potential. Negotiations is a useful and needed skill in our personal lives, in our business activities, and in nearly every one of our day to day activities. There are seven basic keys to become a competent and effective negotiator, which include: 1. Doing our homework; 2. Effective listening; 3. Clearly communicate what’s needed; 4. Be as specific as possible; 5. Include as much as possible in the contract/ agreement; 6. Build in contingency clauses; and 7. Exhibiting absolute integrity.

1. Homework refers to understanding the needs and positions, not only from your perspective, but from your adversary’s perspective, as well. This process creates an understanding of what can and cannot be asked for, and why. It requires both a willingness as well as the ability to do the work and put in the effort that is required in advance.

2. Unless someone is willing to effectively listen, rather than simply speak at someone, he cannot effectively negotiate. When we negotiate, the goal must be achieving a deal that creates a win- win scenario, because all long lasting deals come to fruition only when both sides are satisfied with the results. Negotiating is never about trying to defeat an opponent!

3. Next, there is a need to clearly articulate and communicate what is needed, and why, so that there are no surprises, misconceptions, or inaccuracies. How can anyone possibly negotiate properly if both sides are not on the same side? This must include a thorough understanding of priorities, etc.

4. Effective negotiations require specificity. There is no use or purpose being vague during this process, because unless it is clear what you want to happen and need, you can never come to a meeting of the minds. When both sides understand each other, they can much better work together to come to a mutual,y acceptable agreement.

5. The result of the negotiations must be coming up with a contract agreement that is as inclusive as possible, including as much specificity and detail as possible. There is always the best chance of a fair deal before a contract is signed because both sides are then on equal footing, while after the contract is signed, one side might have an upper hand.

6. The basic rule of any deal made is that at some point, things happen. We can never foresee all possibilities, but it is wise to include as many contingency clauses as can be foreseen, in that initial and binding agreement. Professional negotiators always have back up plans!

7. When all is said and done, the main quality remains a commitment to the principles and ideals of absolute integrity. Without integrity, negotiations will invariably fail in the long run.

Successful negotiations must be based on mutual respect and understanding. When this is the approach, there is always significantly more cooperation between the parties, and thus a better end result. These principles and keys are needed, whether the negotiations are event related, labor contracts, business dealings, or intra- family arrangements, etc.